| STANDARD | PREMIUM | ON-SITE | |
|---|---|---|---|
| $1,500 | $2,500 | $20,000 | |
| Master Account Setup |  |
|
|
| Virtual Trainings | 3 x 2 hours (total 6 hours) | 4 x 2 hours (total 8 hours) | N/A |
| Training Calls | 2 calls (1-hour each) | 4 calls (1-hour each) | 2-weeks training call availability |
| On Site Training |  |
|
2-days (includes travel expenses) |
| Customer Account | Assistance | Assistance | Actual Setup for 3 items |
| Pricing Plan | Assistance | Assistance | Actual Setup for 3 items |
| Material Cost Setup | Assistance | Assistance | Actual Setup for 3 items |
| Live IM Support | |
1 week (Max 8 hours) | 2 weeks (Max 16 Hours) |
| Workflow Implementation & Know-How | |
|
|
| Problem Management | Assistance | Assistance | Actual Implementation |
| Free with Enterprise Membership | 20% Discount with Enterprise Membership | 10% Discount with Enterprise Membership |
Additional Onboarding Support: $300/hour